RE
2004
Springer
13 years 10 months ago
2004
Springer
When buying COTS-based software, the customer has to choose between what is available. The supplier may add some minor parts, but rarely everything the customer wants. This means t...
ECWEB
2005
Springer
13 years 10 months ago
2005
Springer
: E-commerce customers may have a problem when paying for the purchase of a major item, if its price is larger than the available credit on their credit card. In the brick and mort...
HICSS
2005
IEEE
13 years 10 months ago
2005
IEEE
The Vehicle Routing Problem with Time Windows (VRPTW) is an important problem in logistics. The problem is to serve a number of customers at minimum cost without violating the cus...
WECWIS
2006
IEEE
13 years 10 months ago
2006
IEEE
In the context of electronic commerce, recommender systems enable merchants to assist customers in finding available products that will best satisfy their need. However, a recomm...
ICDM
2007
IEEE
13 years 11 months ago
2007
IEEE
It is crucial to segment customers intelligently in order to offer more targeted and personalized products and services. Traditionally, customer segmentation is achieved using sta...
SIPEW
2009
Springer
13 years 11 months ago
2009
Springer
The M/G/1 queue is a classical model used to represent a large number of real-life computer and networking applications. In this note, we show that, for coefficients of variation o...
ISEUD
2009
Springer
13 years 11 months ago
2009
Springer
The paper is a case study of customer-initiated software product development. We have observed and participated in system development activities in a commercial software house (com...