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HICSS
2006
IEEE
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13 years 10 months ago
Assessing User Satisfaction of E-Government Services: Development and Testing of Quality-in-Use Satisfaction with Advanced Trave
The public sector provides a variety of services to citizens. The delivery of information for these services over electronic means such as the Internet forms an important componen...
Thomas A. Horan, Tarun Abhichandani, Raghuvira Ray...