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    2009
    ACM
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    Understanding, scoping and defining user experience: a survey approach
    14 years 4 months ago
    Understanding, scoping and defining user experience: a survey approach
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    Despite the growing interest in user experience (UX), it has been hard to gain a common agreement on the nature and scope of UX. In this paper, we report a survey that gathered th...
    Effie Lai-Chong Law, Virpi Roto, Marc Hassenzahl, ...
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