EGOV
2003
Springer
13 years 9 months ago
2003
Springer
: New information and communication technologies within the Administration give rise to a series of important challenges: to select and use the various telematic and computer-relat...
EGOV
2003
Springer
13 years 9 months ago
2003
Springer
Abstract. As the e-government domain is about to become a field of application for Semantic Web technologies, the actors involved still lack reasoning to decide on critical issues ...
EGOV
2003
Springer
13 years 9 months ago
2003
Springer
EGOV
2003
Springer
13 years 9 months ago
2003
Springer
Conversations between citizens and their representatives may take a number of forms. In this paper, we consider one of these — letters between citizens and representatives — an...
EGOV
2003
Springer
13 years 9 months ago
2003
Springer
Abstract. In the CB-BUSINESS project (IST-2001-33147, http://www.cbbusiness.com/), a number of administrative services from public agencies and professional chambers in different c...
EGOV
2003
Springer
13 years 9 months ago
2003
Springer
The paper presents research aimed at overcoming barriers to citizens’ ability to access electronic government services. Our concern is specifically ‘non-connectivity'barri...