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    2002
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    Assessing and managing the benefits of enterprise systems: the business manager's perspective
    13 years 4 months ago
    Assessing and managing the benefits of enterprise systems: the business manager's perspective
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    This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in ...
    Shari Shang, Peter B. Seddon
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