Sciweavers

CSCW
1994
ACM
13 years 8 months ago
Moving Out from the Control Room: Ethnography in System Design
Ethnography has gained considerable prominence as a technique for informing CSCW systems development of the nature of work. Experiences of ethnography reported to date have focuse...
John A. Hughes, Val King, Tom Rodden, Hans Anderse...
CHI
2009
ACM
13 years 11 months ago
Ethnography considered harmful
We review the current status of ethnography in systems design. We focus particularly on new approaches to and understandings of ethnography that have emerged as the computer has m...
Andy Crabtree, Tom Rodden, Peter Tolmie, Graham Bu...