INTERACT
2003
13 years 6 months ago
2003
: If multiple evaluators analyse the outcomes of a single user test, the agreement between their lists of identified usability problems tends to be limited. This is called the ‘e...
CHI
2002
ACM
14 years 5 months ago
2002
ACM
Evaluators who examine the same system using the same usability evaluation method tend to report substantially different sets of problems. This so-called evaluator effect means th...