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MOR
2010
121views more  MOR 2010»
13 years 3 months ago
Customer Abandonment in Many-Server Queues
We study G/G/n + GI queues in which customer patience times are independent, identically distributed following a general distribution. When a customer’s waiting time in queue ex...
J. G. Dai, Shuangchi He
PE
2006
Springer
145views Optimization» more  PE 2006»
13 years 4 months ago
Closed form solutions for mapping general distributions to quasi-minimal PH distributions
Approximating general distributions by phase-type (PH) distributions is a popular technique in stochastic analysis, since the Markovian property of PH distributions often allows a...
Takayuki Osogami, Mor Harchol-Balter