AUSAI
2006
Springer
13 years 8 months ago
2006
Springer
Abstract. We present a comparative study of corpus-based methods for the automatic synthesis of email responses to help-desk requests. Our methods were developed by considering two...
KES
2005
Springer
13 years 10 months ago
2005
Springer
Abstract. We present a corpus-based approach for the automatic analysis and synthesis of email responses to help-desk requests. This approach can be used to automatically deal with...