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OIR
2007
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13 years 4 months ago
Help features in digital libraries: types, formats, presentation styles, and problems
Purpose – The purpose of this paper is to evaluate Help features in digital libraries and identify problems related to their design. Design/methodology/approach – This study s...
Hong (Iris) Xie
INFSOF
1998
110views more  INFSOF 1998»
13 years 4 months ago
Active help found beneficial in wizard of oz study
Emerging AI techniques will make possible new intelligent help features, such as ‘active help’ (interrupting the user when appropriate) and ‘back channel’ communication (a...
J. S. Davis