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    2000
    ACM
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    Interaction and outeraction: instant messaging in action
    13 years 9 months ago
    Interaction and outeraction: instant messaging in action
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    We discuss findings from an ethnographic study of instant messaging (IM) in the workplace and its implications for media theory. We describe how instant messaging supports a varie...
    Bonnie A. Nardi, Steve Whittaker, Erin Bradner
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