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    Designing a cross-channel information management tool for workers in enterprise task forces
    13 years 5 months ago
    Designing a cross-channel information management tool for workers in enterprise task forces
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    This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
    Gregorio Convertino, Sanjay Kairam, Lichan Hong, B...
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