Sciweavers

SIGUCCS
2003
ACM
13 years 10 months ago
Deep in budget restraints: return on investment (ROI)
The University of Missouri–Columbia’s Information and Access Technology (IAT) Services division’s InfoTech Training department measures IT training using the return on inves...
Terry Robb, Joleen Pfefer
SIGUCCS
2003
ACM
13 years 10 months ago
Deep in benchmarking: using industry standards to assess a training program
At the University of Missouri – Columbia’s Information and Access Technology (IAT) Services, InfoTech Training compares the results of their IT training program with similar t...
Joleen Pfefer