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IWC
2007
105views more  IWC 2007»
13 years 4 months ago
Are interface agents scapegoats? Attributions of responsibility in human-agent interaction
This paper presents an investigation of the self-serving biases of interface agent users. An experiment that involved 202 MS Office users demonstrated that, in contrast to the sel...
Alexander Serenko
IJMMS
2006
72views more  IJMMS 2006»
13 years 4 months ago
The use of interface agents for email notification in critical incidents
This study reports on several typical scenarios of the use of email notification interface agents under the influence of critical incidents. An interface agent is a reactive, coll...
Alexander Serenko
AGENTS
2000
Springer
13 years 9 months ago
The user interface as an agent environment
Theoretically motivated planning systems often make assumptions about their environments, in areas such as the predictability of action e ects, static behavior of the environment,...
Robert St. Amant, Luke S. Zettlemoyer
ATAL
2004
Springer
13 years 10 months ago
An Empirical Study of the Effect of Agent Competence on User Performance and Perception
We studied the role of the competence of an interface agent that helped users to learn and use a text editor. Participants in the study made a set of changes to a document with th...
Jun Xiao, John T. Stasko, Richard Catrambone
IUI
2004
ACM
13 years 10 months ago
Supporting user hypotheses in problem diagnosis
People are performing increasingly complicated actions on the web, such as automated purchases involving multiple sites. Things often go wrong, however, and it can be difficult to...
Earl J. Wagner, Henry Lieberman
ICMI
2005
Springer
108views Biometrics» more  ICMI 2005»
13 years 10 months ago
Understanding the effect of life-like interface agents through users' eye movements
We motivate an approach to evaluating the utility of lifelike interface agents that is based on human eye movements rather than questionnaires. An eye tracker is employed to obtai...
Helmut Prendinger, Chunling Ma, Jin Yingzi, Arturo...