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    IQ
    2004
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    An Algebraic Approach to Quality Metrics for Customer Recognition Systems
    13 years 6 months ago
    An Algebraic Approach to Quality Metrics for Customer Recognition Systems
    Download  mitiq.mit.edu
    : Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
    John R. Talburt, Kimberly Hess, Richard Wang, Emil...
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    IQ
    2004
    92views Information Technology» more  IQ 2004»
    Beyond Business Process Reengineering
    13 years 6 months ago
    Beyond Business Process Reengineering
    Download  aeims-2.scm.uws.edu.au
    Anton Raneses
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