ECIS
2000
13 years 5 months ago
2000
This paper describes a plan to combine IT support for major tertiary hospitals through to independent GPs under a single application support provider. The objectives of the centre ...
DSOM
2008
Springer
13 years 6 months ago
2008
Springer
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
HICSS
2003
IEEE
13 years 9 months ago
2003
IEEE
As modern organizations increasingly operate in a global economy, they need IT support around the globe; favorable economic conditions also encourage the use of offshore IT teams....
BPM
2005
Springer
13 years 10 months ago
2005
Springer
Healthcare processes require the cooperation of different organizational units and medical disciplines. In such an environment optimal process support becomes crucial. Though hea...