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CHI
2002
ACM
14 years 4 months ago
NetRaker suite: a demonstration
This demonstration will show the application of a unique approach to collecting and analyzing usability data from the users of Web sites and software applications. The NetRaker Su...
Doug van Duyne, James A. Landay, Matthew Tarpy
CHI
2006
ACM
14 years 4 months ago
No IM please, : we're testing
This paper discusses the use of instant messaging (IM) as a communication tool during usability studies ? primarily between the interview and observation rooms. The benefits and c...
Richard Boardman
CHI
2008
ACM
14 years 4 months ago
Usability evaluation considered harmful (some of the time)
Current practice in Human Computer Interaction as encouraged by educational institutes, academic review processes, and institutions with usability groups advocate usability evalua...
Saul Greenberg, William Buxton