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    HICSS
    2002
    IEEE
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    Knowledge Management Metrics via a Balanced Scorecard Methodology
    13 years 9 months ago
    Knowledge Management Metrics via a Balanced Scorecard Methodology
    Download  www.hicss.hawaii.edu
    IT professionals are finding that more of their IT investments are being measured against a knowledge management (KM) metric. Those who want to deploy foundation technologies such...
    Alea M. Fairchild
    claim paper
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