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    IAAI
    2003
    104views Artificial Intelligence» more  IAAI 2003»
    Building Agents for the Customer Service Front
    13 years 5 months ago
    Building Agents for the Customer Service Front
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    AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
    Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
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