Sciweavers

ECR
2002
95views more  ECR 2002»
13 years 5 months ago
Motivating Human-Agent Interaction: Transferring Insights from Behavioral Marketing to Interface Design
The understanding of consumer interaction with online EC Websites is one of the big current challenges for online marketers. The present paper investigates what drives and impedes...
Sarah Spiekermann, Corina Paraschiv