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HICSS
2008
IEEE
83views Biometrics» more  HICSS 2008»
13 years 11 months ago
What, Who and Where: Insights into Personalization
Personalization is a phenomenon that intrigues and confuses. Personalized offerings promise customer attention, loyalty and safe haven against commoditization. However, these prom...
Anne Sunikka, Johanna Bragge