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SERP
2004
13 years 6 months ago
A Three Level Framework for Process Support: The MOWAHS Approach
A common assumption for many process-centred support environments is that they provide the same process support at different levels of the organization. We believe that the requir...
Alf Inge Wang, Carl-Fredrik Sørensen, Reida...
CAISE
2006
Springer
13 years 8 months ago
Using Process Mining to Analyze and Improve Process Flexibility
Abstract. Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow managemen...
Wil M. P. van der Aalst, Christian W. Günther...
GROUP
1997
ACM
13 years 9 months ago
Flexible support for business processes: extending cooperative hypermedia with process support
In this paper, we present a cooperativehypermediabased process support system aimed on exible business processes. An analysis of the communication, coordination and cooperation r...
Jörg M. Haake, Weigang Wang
ICDCS
1998
IEEE
13 years 9 months ago
Flexible Exception Handling in the OPERA Process Support System
Exceptions are one of the most pervasive problems in process support systems. In installations expected to handle a large number of processes, having exceptions is bound to be a n...
Claus Hagen, Gustavo Alonso
SRDS
1999
IEEE
13 years 9 months ago
Highly Available Process Support Systems: Implementing Backup Mechanisms
Availability in Process Support Systems (PSS) can be achieved by using standby mechanisms that allow a backup server to take over in case a primary server fails. These mechanisms,...
Claus Hagen, Gustavo Alonso
WACC
1999
ACM
13 years 9 months ago
Building a federation of process support systems
The effort in software process support has focused so far on modeling and enacting processes. A certain amount of work has been done, but little has reached a satisfactory level o...
Jacky Estublier, Mahfoud Amiour, Samir Dami
BPM
2005
Springer
85views Business» more  BPM 2005»
13 years 10 months ago
IT Support for Healthcare Processes
Healthcare processes require the cooperation of different organizational units and medical disciplines. In such an environment optimal process support becomes crucial. Though hea...
Richard Lenz, Manfred Reichert