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ICWN
2009
9 years 1 months ago
AReIT: Adaptive Reliable Information Transport Protocol for Wireless Sensor Networks
Abstract-- The reliable delivery of services in service oriented architectures often entails the underlying basis of having well structured system and communication network models....
Faisal Karim Shaikh, Abdelmajid Khelil, Neeraj Sur...
HCI
2009
9 years 1 months ago
Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
CHIMIT
2007
ACM
9 years 7 months ago
Activity-based management of IT service delivery
Growth, adaptability, innovation, and cost control are leading concerns of businesses, especially with respect to use of information technology (IT). Though standards such as the ...
John H. Bailey, Eser Kandogan, Eben M. Haber, Paul...
EGOV
2003
Springer
9 years 9 months ago
Language and Technology Literacy Barriers to Accessing Government Services
The paper presents research aimed at overcoming barriers to citizens’ ability to access electronic government services. Our concern is specifically ‘non-connectivity'barri...
Etienne Barnard, Laurens Cloete, Hina Patel
RTCSA
2005
IEEE
9 years 9 months ago
Service Delivery in Context Aware Environments: Lookup and Access Control Issues
Large-scale distributed systems, such as ubiquitous computing environments, require a service delivery mechanism in order to keep track of the vast set of services offered and mak...
Maria Riaz, Saad Liaquat Kiani, Sungyoung Lee, San...
EGOV
2007
Springer
9 years 10 months ago
Where to Go in the Near Future: Diverging Perspectives on Online Public Service Delivery
Although the electronic government is under heavy development, a clear vision doesn’t seem to exist. In this study 20 interviews among leaders in the field of e-government in the...
Alexander van Deursen
AMCIS
2009
Springer
316views Business» more  AMCIS 2009»
9 years 10 months ago
Business Models in Emerging Online Services
Due to advances in technology and the rapid growth of online services, a significant number of new and inventive web-based service models and delivery methods have been introduced...
Kelly A. Lyons, Corrie Playford, Paul R. Messinger...
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