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GECON
2008
Springer
121views Business» more  GECON 2008»
13 years 6 months ago
Monitoring and Reputation Mechanisms for Service Level Agreements
A Service Level Agreement (SLA) is an electronic contract between a service user and a provider, and specifies the service to be provided, Quality of Service (QoS) properties that...
Omer F. Rana, Martijn Warnier, Thomas B. Quillinan...
CONEXT
2008
ACM
13 years 6 months ago
Packet doppler: network monitoring using packet shift detection
Due to recent large-scale deployments of delay and losssensitive applications, there are increasingly stringent demands on the monitoring of service level agreement metrics. Altho...
Tongqing Qiu, Jian Ni, Hao Wang, Nan Hua, Yang Ric...

Publication
198views
13 years 8 months ago
Real time policy based management of workflows for SLA Adherence
The need for service providers to offer SLAs to gain consumers confidence has become increasingly apparent. Our work focuses on providers who manage the execution of long-running d...
Daniel Spaven, Madhavi Rani, Sumit Kumar Bose, Mik...
ICN
2001
Springer
13 years 9 months ago
Management and Realization of SLA for Providing Network QoS
We consider an SLA (Service Level Agreement) committed between two parties to use the guarantee of QoS provided by a QoS Enabled Network (QEN). QEN can provide guarantee of QoS bec...
Manzoor Hashmani, Mikio Yoshida, Takeshi Ikenaga, ...
INFOCOM
2003
IEEE
13 years 10 months ago
A Bandwidth Guaranteed Polling MAC Protocol for Ethernet Passive Optical Networks
While the backbone networks have experienced substantial changes in the last decade; the access networks have not changed much. Recently, passive optical networks (PONs) seem to be...
Maode Ma
ICSOC
2005
Springer
13 years 10 months ago
Reputation-Based Service Level Agreements for Web Services
Most web services need to be contracted through service level agreements that typically specify a certain quality of service (QoS) in return for a certain price. We propose a new f...
Radu Jurca, Boi Faltings
EUROPAR
2005
Springer
13 years 10 months ago
GRUBER: A Grid Resource Usage SLA Broker
Resource sharing within grid collaborations usually implies specific sharing mechanisms at participating sites. Challenging policy issues can arise in such scenarios that integrate...
Catalin Dumitrescu, Ian T. Foster
EURONGI
2005
Springer
13 years 10 months ago
Service Level Agreement Enforcement for Differentiated Services
This paper describes a hierarchical architecture of active policies that performs the management of a differentiated services (DiffServ) network. These policies monitor quality of ...
Paulo Rogério Pereira
HICSS
2005
IEEE
109views Biometrics» more  HICSS 2005»
13 years 10 months ago
Staffing Software Maintenance and Support Projects
In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...
Jai Asundi, Sumit Sarkar
ICNS
2006
IEEE
13 years 11 months ago
Service Level Agreement Management with Adaptive Coordination
Service Level Agreement Management in the telecommunications domain consists of a set of mechanisms for provisioning and monitoring services according to requirements given by eit...
Dominic A. P. Greenwood, Giosuè Vitaglione,...