JNSM
2000
13 years 4 months ago
2000
: As service management systems are deployed in an open service market environment, the pressures on their developers to shorten development times and improve the flexibility of sy...
IM
1997
13 years 5 months ago
1997
The deployment of service management systems in a multi-service environment opens a whole area of issues. Requirements for openness and reusability can be satisfied by following a...