SIGDOC
2003
ACM
13 years 10 months ago
2003
ACM
In this paper, we introduce an analysis of the requirements and design choices for hands-free documentation. Hands-busy tasks such as cooking or car repair may require substantial...
SIGDOC
2003
ACM
13 years 10 months ago
2003
ACM
In this paper we propose a model of creation and use of documentation based on the concept of mixed-initiative interaction. In our model, successful single-initiative interaction ...
SIGDOC
2003
ACM
13 years 10 months ago
2003
ACM
In this paper, I describe how I followed an end-to-end development process in the development of the user’s guide and help information for XML DITA, using scenarios to define my...
SIGDOC
2003
ACM
13 years 10 months ago
2003
ACM
Field usability research involves observing people in their own environments—for example, workplaces, homes, and schools—to learn their normal or natural behavior. Through fie...
SIGDOC
2003
ACM
13 years 10 months ago
2003
ACM
Several companies are careless about the accuracy of their user manuals and online help, leading readers to believe that a product has characteristics that it lacks. Under America...
SIGDOC
2003
ACM
13 years 10 months ago
2003
ACM
Artificial intelligence techniques have found a number of applications in hypermedia, mostly in two specific areas, user interface, particularly adaptive ones and information sear...
SIGDOC
2003
ACM
13 years 10 months ago
2003
ACM
In this paper, I discuss how we made single-sourcing work at Juniper Networks. This is a practical discussion of issues, problems, and successes. Categories and Subject Descriptor...