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SIGUCCS
2000
ACM
11 years 5 months ago
Developing and Implementing a Comprehensive Training and Incentive Program for Student Employees in Information Technology
Anyone who works with student employees knows that while it is often difficult to train sufficiently, it is of the utmost importance to have a qualified, knowledgeable staff. We w...
Jim Osborn
SIGUCCS
2000
ACM
11 years 5 months ago
On the Road to Becoming a Statewide ISP
This paper discusses the technical and policy issues that West Virginia Network (WVNET) encountered when it expanded its statewide Internet dialup service through an outsourcing p...
Roman Olynyk
SIGUCCS
2000
ACM
11 years 5 months ago
Knowledge Management: A Cookbook for Beginners
Knowledge Management is a necessary and integral part of an effective and successful support organization, yet it is also a buzzword that is perhaps over-hyped and over-used. How ...
Geoffrey Marsh
SIGUCCS
2000
ACM
11 years 5 months ago
Computer Abuse, Information Technologies and Judicial Affairs
Crime on the Internet has become a formidable challenge for university information technology and student judicial systems. The nature of university computing requires a relativel...
Elizabeth Mackenzie, Kathryn Goldman
SIGUCCS
2000
ACM
11 years 5 months ago
Approaches to Computer Lab Management: Lockdown vs. Freedom
Basic approaches to computer lab management range along a spectrum from total lockdown of lab computers to total freedom. Total lockdown, which can be implemented with system perm...
Christopher Jones, Yasemin Tunc, Deborah Cherry
SIGUCCS
2000
ACM
11 years 5 months ago
Developing Partnerships to Combat the "Digital Divide"
The University of Maryland has recently begun a partnership with Byte Back, a computer skills training program for unemployed and underemployed persons in the Washington, D.C. are...
Gina M. Jones, Sonja Kueppers
SIGUCCS
2000
ACM
11 years 5 months ago
Opening Computing Labs, Opening Minds
The School of Architecture and Allied Arts at the University of Oregon consists of nine departments and programs with 5000 students, 160 faculty, and a few dozen staff. When I cam...
Christopher Jones
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