Sciweavers

SIGUCCS
2000
ACM
13 years 8 months ago
Creating a Help Center from Scratch: A Recipe for Success
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
Patrick McKoen
SIGUCCS
2000
ACM
13 years 8 months ago
Self-paced Student Tutorial in the WebCT Environment
This poster session will provide an overview of a newly developed, and still evolving, web-based, interactive tutorial designed to expedite the learning curve for students require...
Deborah Mateik
SIGUCCS
2000
ACM
13 years 8 months ago
Building Non-traditional Collaborations Using New Technologies
The purpose of this paper is to describe and reflect upon the successful results of a new collaborative effort involving various departments at the University of Richmond. Keyword...
Marvette Johnson, Scott Mayer, Karen Pierce
SIGUCCS
2000
ACM
13 years 8 months ago
Different Strokes for Teaching Folks
What differentiates technology-using teachers from the rest of your users? How can you best address their special needs? How will you know if you are successful in your approach? ...
Paul Hyde, John F. Hall
SIGUCCS
2000
ACM
13 years 8 months ago
Web Documentation Project at the University of Delaware
The Web Documentation Project at the University of Delaware (UD) organizes the computing help information available to the University community. The project’s goal is to provide...
David Hopkins
SIGUCCS
2000
ACM
13 years 8 months ago
Creating a Technology Desk in an Information Commons
Susan Hales, Don Rea, Marcella Siegler
SIGUCCS
2000
ACM
13 years 8 months ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
SIGUCCS
2000
ACM
13 years 8 months ago
Changing the Face of Student Employment in IT at the University of Rochester
Student employees are the lifeblood of many IT organizations, and we often invest a lot of time, energy and resources to ensure their success and ours. Academic Technology Service...
Janak Gada, Jason Wagner