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    2005
    ACM
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    Understanding email use: predicting action on a message
    14 years 5 months ago
    Understanding email use: predicting action on a message
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    Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
    Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
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