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    SIGUCCS
    2006
    ACM
    125views Information Technology» more  SIGUCCS 2006»
    Because we have better things to do: automating common support tasks
    13 years 10 months ago
    Because we have better things to do: automating common support tasks
    Download  cf.lehigh.edu
    As technology permeates more aspects of our everyday lives, greater demands are placed on information technology personnel. Lehigh University computing consultants have found thei...
    Keith B. Erekson, Stephen G. Lewis
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