WELCOM
2001
Springer
13 years 8 months ago
2001
Springer
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
UM
2001
Springer
13 years 8 months ago
2001
Springer
This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant t...
AH
2008
Springer
13 years 10 months ago
2008
Springer
User Modelling is the core component for the majority of personalisation systems. By keeping a model for every user, a system can successfully personalise its content and utilise a...
AH
2008
Springer
13 years 10 months ago
2008
Springer
Current approaches to explicit user modelling are generally time consuming and tedious for the user. Oftentimes poor usability and overly long questionnaires deter the end user fro...
WWW
2006
ACM
14 years 5 months ago
2006
ACM
The mechanisms for personalisation used in web applications are currently the subject of much debate amongst researchers from many diverse subject areas. One of the most contempor...