Sciweavers

WACC
1999
ACM
13 years 8 months ago
Coordinating agent activities in knowledge discovery processes
Knowledge discovery in databases (KDD) is an increasingly widespread activity. KDD processes may entail the use of a large number of data manipulation and analysis techniques, and...
David Jensen, Yulin Dong, Barbara Staudt Lerner, E...
WACC
1999
ACM
13 years 8 months ago
Temporal workflow management in a claim handling system
Temporal workflow management is important for processes that are time-driven. Claim handling, which requires the documentation, diagnosis, and resolution of customer claims due to...
J. Leon Zhao, Edward A. Stohr
WACC
1999
ACM
13 years 8 months ago
Interoperability as a means of articulation work
The interoperability of systems to support cooperative work requires moving beyond purely technical issues; it also concerns the means and practices that users adopt to articulate...
Carla Simone, Gloria Mark, Dario Giubbilei
WACC
1999
ACM
13 years 8 months ago
The design of an interactive online help desk in the Alexandria Digital Library
Robert Prince, Jianwen Su, Hong Tang, Yonggang Zha...
WACC
1999
ACM
13 years 8 months ago
Metaphorical representation in collaborative software engineering
a useful abstract representation is fundamental to solving many difficult problems in software engineering. In order to better understand how representations are actually used in ...
James D. Herbsleb
WACC
1999
ACM
13 years 8 months ago
Supporting the writing of reports in a hierarchical organization
In many hierarchical companies, reports from several independent groups must be merged to form a single, companywide report. This paper describes a process and system for creating...
Andreas Girgensohn
WACC
1999
ACM
13 years 8 months ago
Building a federation of process support systems
The effort in software process support has focused so far on modeling and enacting processes. A certain amount of work has been done, but little has reached a satisfactory level o...
Jacky Estublier, Mahfoud Amiour, Samir Dami
WACC
1999
ACM
13 years 8 months ago
Virtual environments at work: ongoing use of MUDs in the workplace
In recent years much attention has been paid to networkbased, distributed environments like text-based MUDs and MOOs for supporting collaborative work. Such environments offer a s...
Elizabeth F. Churchill, Sara A. Bly
WACC
1999
ACM
13 years 8 months ago
Why do electronic conversations seem less polite? the costs and benefits of hedging
Electronic conversations often seem less polite than spoken conversations. The usual explanation for this is that people who are not physically copresent become depersonalized and...
Susan Brennan, Justina O. Ohaeri
WACC
1999
ACM
13 years 8 months ago
SaveMe: a system for archiving electronic documents using messaging groupware
Today, organizations deal with an ever-increasing number of documents that have to be archived because they are either related to their core business (e.g., product designs) or ne...
Stefan Berchtold, Alexandros Biliris, Euthimios Pa...