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    A Knowledge-based Approach to Handling Exceptions in Workflow Systems
    13 years 4 months ago
    A Knowledge-based Approach to Handling Exceptions in Workflow Systems
    Download  cci.mit.edu
    This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
    Mark Klein, Chrysanthos Dellarocas
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