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    2002
    ACM
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    The character, functions, and styles of instant messaging in the workplace
    13 years 5 months ago
    The character, functions, and styles of instant messaging in the workplace
    Download  social.cs.uiuc.edu
    Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conver...
    Ellen Isaacs, Alan Walendowski, Steve Whittaker, D...
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