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BPM
2009
Springer
169views Business» more  BPM 2009»
12 years 10 months ago
Analyzing Resource Behavior Using Process Mining
It is vital to use accurate models for the analysis, design, and/or control of business processes. Unfortunately, there are often important discrepancies between reality and models...
Joyce Nakatumba, Wil M. P. van der Aalst
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