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BPM
2009
Springer
169views Business» more  BPM 2009»
9 years 6 months ago
Analyzing Resource Behavior Using Process Mining
It is vital to use accurate models for the analysis, design, and/or control of business processes. Unfortunately, there are often important discrepancies between reality and models...
Joyce Nakatumba, Wil M. P. van der Aalst
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