Cross domain resource sharing and collaborations have become pervasive in today’s service oriented organizations. Existing approaches for the realization of cross domain access ...
We present a formal framework for representing enterprise knowledge. The concepts of our framework (objectives and goals, roles and actors, actions and processes, responsibilities ...
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Abstract. While a large body of research exists on the development and implementation of software, organizations are increasingly acquiring enterprise software packages [e.g. enter...
In this paper, we propose a management framework for protecting large computer systems against operator mistakes. By detecting and confining mistakes to isolated portions of the ...
Fabio Oliveira, Andrew Tjang, Ricardo Bianchini, R...