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VISUALIZATION
2003
IEEE
15 years 11 months ago
Visualization, Optimization, and Business Strategy: A Case Study
We describe a visualization application intended for operational use in formulating business strategy in the customer service arena. The visualization capability provided in this ...
Donna L. Gresh, Eugene I. Kelton
COMPSAC
2002
IEEE
15 years 11 months ago
Software Application Platforms: From Product Architecture to Integrated Application Strategy
One promising approach to more effective software development is the concept of product platform originated from mechanical engineering, aiming at architectural product families i...
Markku Sääksjärvi
IMCS
2007
93views more  IMCS 2007»
15 years 6 months ago
Strategies for successful CRM implementation
Purpose – Customer relationship management (CRM) is an information system that tracks customers’ interactions with the firm and allows employees to instantly pull up informat...
ThuyUyen H. Nguyen, Joseph S. Sherif, Michael Newb...
CHI
2005
ACM
16 years 6 months ago
Wizard of Oz interfaces for mixed reality applications
One important tool for developing complex interactive applications is "Wizard of Oz" (WOz) simulation. WOz simulation allows design concepts, content and partially compl...
Steven Dow, Jaemin Lee, Christopher Oezbek, Blair ...
CSMR
2008
IEEE
16 years 15 days ago
Visual Detection of Design Anomalies
Design anomalies, introduced during software evolution, are frequent causes of low maintainability and low flexibility to future changes. Because of the required knowledge, an im...
Karim Dhambri, Houari A. Sahraoui, Pierre Poulin