This research concerns the definition of a service-oriented approach for business processes modeling. Business services are reusable process units that contain one or several proc...
Effective and efficient Quality of Service (QoS) management is critical for a service grid to meet the requirements of both grid users and service providers. We incorporate QoS man...
This paper shows how some of the TINA principles used in the development of Service Management techniques for the Broadband ISDN may be applied to the management of Internet Servic...
Quincy Cabell, Peter T. Kirstein, Theodore Pagtzis...
Abstract. The recent approval of the EU Services Directive is fostering the Internet of Services (IoS) and will promote the emergence of marketplaces for business and real-world se...
Josef Spillner, Matthias Winkler, Sandro Reichert,...