Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
This paper describes a method for requirements elicitation based on goals for electronic commerce systems in agreement with security and privacy polices of the site. The method in...
Simara Vieira da Rocha, Zair Abdelouahab, Eduardo ...
Software engineering data (such as code bases, execution traces, historical code changes, mailing lists, and bug databases) contains a wealth of information about a project's...
Estimating remaining defects or failures in software can help test managers make release decisions during testing. Several methods exist to estimate defect content, among them a v...
Modern multiuser software systems have adopted RoleBased Access Control (RBAC) for authorization management. This paper presents a formal model for RBAC policy validation and a st...
Marco Pistoia, Stephen J. Fink, Robert J. Flynn, E...