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CHI
2011
ACM
14 years 9 months ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
WER
2005
Springer
15 years 11 months ago
Requirement Elicitation Based on Goals with Security and Privacy Policies in Electronic Commerce
This paper describes a method for requirements elicitation based on goals for electronic commerce systems in agreement with security and privacy polices of the site. The method in...
Simara Vieira da Rocha, Zair Abdelouahab, Eduardo ...
ICSE
2007
IEEE-ACM
16 years 6 months ago
Mining Software Engineering Data
Software engineering data (such as code bases, execution traces, historical code changes, mailing lists, and bug databases) contains a wealth of information about a project's...
Tao Xie, Jian Pei, Ahmed E. Hassan
ESE
2002
112views Database» more  ESE 2002»
15 years 5 months ago
An Empirical Method for Selecting Software Reliability Growth Models
Estimating remaining defects or failures in software can help test managers make release decisions during testing. Several methods exist to estimate defect content, among them a v...
Catherine Stringfellow, Anneliese Amschler Andrews
ICSE
2007
IEEE-ACM
16 years 6 months ago
When Role Models Have Flaws: Static Validation of Enterprise Security Policies
Modern multiuser software systems have adopted RoleBased Access Control (RBAC) for authorization management. This paper presents a formal model for RBAC policy validation and a st...
Marco Pistoia, Stephen J. Fink, Robert J. Flynn, E...