In order to create, share and improve knowledge on business processes, humans need a common, readable and preferably visual notation. So far, a lot of effort has been put into vis...
Field usability research involves observing people in their own environments—for example, workplaces, homes, and schools—to learn their normal or natural behavior. Through fie...
For many users with a physical or motor disability, using a computer mouse or other pointing device to navigate the web is cumbersome or impossible due to problems with pointing a...
Leo Spalteholz, Kin Fun Li, Nigel Livingston, Foad...
Online services such as web search, news portals, and ecommerce applications face the challenge of providing highquality experiences to a large, heterogeneous user base. Recent ef...
Children who are active on the internet are performing significant design and programming activity without realising it, in the course of hacking little animations, game scripts a...