The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
There are many ways to train student employees, but hands-on experience is invaluable. To provide our Resident Computer Consultants (RCCs) with the experience they need to solve t...
—In need of interesting material and effective teaching approach in programming learning, students were ely to drop out of the course for the abstract concepts and complex struct...
Real-world case studies are important to complement the academic skills and knowledge acquired by computer science students. In this paper we relate our experiences with a course ...
Klaas Sikkel, Ton A. M. Spil, Rob L. W. van de Weg
Academic Technology Services at the University of Rochester is in the process of revamping its student staff training program. This is in an effort to provide top-notch customer s...