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AIMS   2010 Autonomous Infrastructure
Wall of Fame | Most Viewed AIMS-2010 Paper
AIMS
2010
Springer
8 years 5 months ago
Model-Driven Service Level Management
Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...
Anacleto Correia, Fernando Brito e Abreu
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