Adaptive Help for Webbased Applications

Abstract. This paper presents an approach that uses the techniques of plan recognition not only to infer short-term plans and goals, but also to infer the long-term procedural knowledge of a user in a non-binary way. The information about the procedural knowledge in terms of activation builds the user model of AdaptHelp, an adaptive help system for web-based systems. AdaptHelp is based onto established adaptive help systems, which are shortly presented and compared on the used mechanism and techniques.

• Type: Conference
• Year: 2004
• Where: AH
• Authors: Dorothea Iglezakis
• Keywords: Adaptive Help, AH 2004, Internet Technology, Long-term Procedural Knowledge, Procedural Knowledge