Analytic Evaluation of Groupware Design

We propose an analytic method to evaluate groupware design. The method was inspired by GOMS, a well-known approach to analyze usability problems with single-user interfaces. GOMS has not yet been amply applied to evaluate groupware because of several fundamental distinctions between the single-user and multi-user contexts. The approach described in this paper overcomes such differences. We also illustrate the application of the model by applying it to the design of a collaborative tool for software engineering requirements negotiation.

• Type: Conference
• Year: 2005
• Where: CSCWD
• Authors: Pedro Antunes, Marcos R. S. Borges, José A. Pino, Luís Carriço
• Keywords: Analytic Method, CSCWD 2005, Groupware Design, Human Computer Interaction, Single-user Interfaces