Context-Aware Notification for Mobile Police Officers

To minimize unwanted interruption and information overload during surveillance, mobile police officers need to be supported by a mobile, contextaware notification system. This system adapts message presentation to message priority and context of use. A prototype is designed and evaluated in a simulated surveillance task, requiring users to attend to videos while handling messages on a mobile device. Adaptive notification led to better performance and less intrusive messages than non-adaptive notification, especially in high workload situations. Subjective judgments showed a positive user experience with the adaptive notification system. These empirical findings are used to improve the design of mobile notification support systems for police officers.

• Type: Conference
• Year: 2007
• Where: HCI
• Authors: Jan Willem Streefkerk, Myra P. van Esch-Bussemakers, Mark A. Neerincx
• Keywords: Adaptive Notification, HCI 2007, Human Computer Interaction, Notification, Notification System