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SPRINGSIM
2008

Modeling and simulation of a pacing engine for proactive campaigns in contact center environment

13 years 5 months ago
Modeling and simulation of a pacing engine for proactive campaigns in contact center environment
Nikolay Korolev, Herbert Ristock, Nikolay A. Anisi
Added 30 Oct 2010
Updated 30 Oct 2010
Type Conference
Year 2008
Where SPRINGSIM
Authors Nikolay Korolev, Herbert Ristock, Nikolay A. Anisimov
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