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SWAP
2008

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An Ontology-based Inquiry Framework

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An Ontology-based Inquiry Framework

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Abstract. Quality of service (QoS) and citizens satisfaction are primary objectives for any eGovernment project. Quality can be inspected directly through measurements of specific QoS indicators; in the midst of innovation processes it is however more convenient to estimate quality indirectly, through questionnaire submissions to the involved citizens. The eGovernment Inquiry Framework (eGif) has been designed as a key tool to keep innovation projects controlled

Antonio Candiello, Andrea Albarelli, Agostino Cort

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Egovernment | Egovernment Inquiry Framework | EGovernment Project | Internet Technology | SWAP 2008 |

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Added	30 Oct 2010
Updated	30 Oct 2010
Type	Conference
Year	2008
Where	SWAP
Authors	Antonio Candiello, Andrea Albarelli, Agostino Cortesi

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