A strategy for knowledge management

13 years 4 months ago

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Purpose – The purpose of this paper is to study the inﬂuence of organizational environment on the selection of knowledge management strategies. The paper focuses particularly on the relationship between business and knowledge management strategy and the success of the knowledge management initiatives. Design/methodology/approach – This paper is a case study researching 11 German and Swiss companies. The knowledge management initiatives were categorized by six criteria (objectives, processes, problems, content, strategy, knowledge type) and their ﬁt with the respective business strategy of the organizational unit was evaluated. Findings – The ﬁndings in this paper suggest a relationship between the success of knowledge management and the alignment of knowledge management and business strategy. The paper also shows that an organization whose business strategy requires process efﬁciency should rely primarily on a codiﬁcation strategy. An organization whose business strate...

Martina E. Greiner, Tilo Böhmann, Helmut Krcm

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