Assessing subjective response to haptic feedback in automotive touchscreens

The increasing use of touchscreen interfaces in vehicles poses challenges to designers in terms of optimizing safety, usability and affective response. It is thought that the application of haptic feedback to the touchscreen interface will help to improve the user experience in all of these areas. This paper describes the initial outcomes of a study to investigate user responses to haptic touchscreens using a simulated driving scenario based on the Lane Change Test, along with representative use case tasks. Results indicate preference for multi-modal feedback and user acceptance of the haptic feedback technology. Effects relating to multi-modal interaction and attentional demand are also observed. Categories and Subject Descriptors H.5 [Information Interfaces and Presentation]: User Interfaces Auditory (non-speech) feedback, Haptic I/O, Input devices and strategies (e.g., mouse, touchscreen), User-centered design General Terms Experimentation, Human Factors Keywords Touchscreen, Hapti...

• Type: Conference
• Year: 2009
• Where: AUTOMOTIVEUI
• Authors: Matthew J. Pitts, Mark A. Williams, Tom Wellings, Alex Attridge
• Keywords: AUTOMOTIVEUI 2009, Haptic Feedback, Haptic Feedback Technology, Human Computer Interaction, Touchscreen Interface