Sciweavers

Share
CAISE
2004
Springer

Business Alignment: Using Process Mining as a Tool for Delta Analysis

9 years 4 months ago
Business Alignment: Using Process Mining as a Tool for Delta Analysis
Fueled by the omnipresence of event logs in transactional information systems (cf. WFM, ERP, CRM, SCM, and B2B systems), process mining has become a vivid research area. Until recently, the information in these event logs was rarely used to analyze the underlying processes. Process mining aims at improving this by providing techniques and tools for discovering process, control, data, organizational, and social structures from event logs, i.e., the basic idea of process mining is to diagnose business processes by mining event logs for knowledge. In this position paper we focus on the potential use of process mining for measuring business alignment, i.e., comparing the real behavior of an information system or its users with the intended or expected behavior. Such a Delta analysis may assist in creating and maintaining the fit between business processes and supporting information systems.
Wil M. P. van der Aalst
Added 01 Jul 2010
Updated 01 Jul 2010
Type Conference
Year 2004
Where CAISE
Authors Wil M. P. van der Aalst
Comments (0)
books